Have a question?

If you have any questions related to this contest, feel free to PM/DM on Facebook or Twitter. For all regular inquiries, call 903-592-9800 or fill out our Customer Service form.

FAQ

You are limited to ONE (1) email entry per person during the giveaway period per day. Read the official rules for more details.

If your count total goes back down to 1 it may be a result of clearing your browser’s history and site cookies. While you will no longer see the results of your bonus URL share, don’t worry! The system is still recording the bonus entries.

According to Woobox, there is no solution at this time.ย 

Winners are selected daily, at random, through the Wooboxย platform.

The drawn winners will be announced on our social channels on October 31. Each drawn winner will be notified directly by email. Add hello@e.johnsoulesfoods.com to your email contacts list.ย 

Winner status does EXPIRE within 48 hours of the notification email. You must claim your prize to secure your win.ย 

Read the official rules for more details.

You will need to follow the directions given in the notification email within 48 hours to claim your prize.

IMPORTANT NOTICE:
If you have extenuating circumstances and have not informed us of your situation or responded to any of our inquiring emails, your winner status will expire within 48 hours.ย 

Read the official rules for additional details.

Winner emails are sent to the winner’s email address submitted on the same day the winner is announced. Always check your email’s SPAM/JUNK folder.

Please be aware, we only announce the first and last name of each winner on our social channels. As such, it is possible for there to be multiple entrants with the same name. Therefore, while your name may be listed, if you did not receive our winner’s email, then it is likely it was another person who won.

If you’re still unsure, please contact us by private message on one of our social channels with your email address to verify your status.

Read the official rules for more details.